1. Who we are
Jyoti Wellness Ltd is registered in England and Wales, Company No. 17024480. This policy applies to the Jyoti app, website, YogaBuilder™ and related support and subscription services.
2. Personal data we may collect
- Contact and account details, including name and email address.
- Login and authentication information.
- Subscription status and transaction records supplied by authorised payment platforms.
- Device, browser, usage, diagnostics and crash information.
- Mobility, wellbeing or health-related inputs you choose to provide.
- Support messages, community content and feedback.
- Marketing choices and consent records.
3. How and why we use data
We use data to operate accounts, deliver personalised features, process subscriptions, provide support, improve safety and reliability, prevent misuse, comply with legal duties and send marketing only where permitted. We do not sell personal data.
4. Legal bases
Depending on the context, we rely on consent, performance of a contract, legal obligations and legitimate interests. Additional safeguards apply where sensitive data is involved.
5. Sharing and international transfers
Limited data may be shared with trusted providers supporting hosting, analytics, communications, payments and support, or with advisers and authorities where legally required. Appropriate safeguards are used for international transfers.
6. Retention and security
Information is kept only as long as reasonably necessary. We use access controls, encryption and monitoring, but no online service can guarantee absolute security.
7. Your rights
Depending on your location, you may be able to access, correct, delete, restrict or object to processing, withdraw consent and request portability. Contact us to make a request.
8. Children
Jyoti is intended for adults aged 18 and over. We do not knowingly collect children’s data without appropriate authorisation.
9. Cookies and analytics
The website uses local storage to remember cookie choices. Google Analytics is disabled by default in the supplied website configuration and, when enabled, loads only after explicit acceptance.
10. Changes
We may update this policy to reflect legal, technical or service changes. The date above identifies the current version.
11. Contact
Privacy questions and rights requests: support@jyotiyoga.app
Jyoti Wellness Ltd · Company No. 17024480 · Registered in England, UK.